Terms of service

About these terms

This online store is operated by Nordheim Technologies OÜ (registry code 17614829; VAT number EE103037271), Redise tn 2-16, 76401 Laagri, Estonia. You can contact us at karl.erlenheim@nordheim.ee.

These terms apply to orders placed through this store. The product or service description and information shown at checkout form part of your purchase terms. If a product description gives more specific details, those details apply to that product or service.

Products, orders and delivery

The store offers digital products and non-physical services. Product pages describe the product or service, its format or scope, any stated compatibility requirements, and its price. Please review those details before ordering.

Prices are shown in euros (EUR). Applicable taxes and the total payable are shown at checkout before you place your order. Payment is collected using the payment methods available at checkout.

Digital products are delivered electronically after payment is confirmed, usually through a download link on the order confirmation page or by email. Services are provided as described on the relevant product page. No physical shipping is required for digital products or non-physical services.

Please provide a correct email address and check any compatibility requirements shown on the product page.

Refunds and consumer rights

Our 14-day satisfaction guarantee is described in the Return and refund policy. It applies in addition to your mandatory rights under applicable consumer law. Nothing in these terms limits those rights.

Questions and complaints

For questions or complaints, contact us at karl.erlenheim@nordheim.ee. If a consumer dispute cannot be resolved directly, you may contact the Estonian Consumer Disputes Committee at komisjon.ee, subject to its competence and applicable procedures.